The Therapy Garden, LLC
FAQs
01
Do you accept insurance?
I am in-network with Aetna. All other appointments are private pay, with FSA/HSA accepted and the provision of a superbill for insurance reimbursement available. Please contact your insurance or employer to inquire about your out-of-network benefits.​
03
How do I find out if my insurance will accept a superbill?
This information is best found by calling the concierge number on the back of your insurance card and asking about out-of-network benefits for outpatient therapy. In this conversation, they may ask for a billing code in order to give you the most accurate information. Feel free to let them know your first service will be billed under 90791 and subsequent services are billing code 90837.
05
How often are appointments?
Most of the time, it is encouraged to begin with weekly appointments and reduce frequency as improvement is noticed. Frequency needs will be discussed in the consultation, first appointment, and on-going.
02
What is a superbill? How does it help with the cost of therapy?
A superbill contains information about your appointment date, time, diagnosis, and the cost of the service to you. This document explains to your insurance provider what you are seeking reimbursement for. Your insurance will review this document and decide on rate of reimbursement to you, if eligible. It is important to note reimbursement and rate is dependent on your insurance provider and chosen plan.
04
Why do I need to be in Missouri for a virtual therapy appointment?
Great question! Since mental health therapy is a licensed profession, I am required to ensure my clients are physically present in the state I am licensed in. This means your sessions must take place in the state of Missouri. So long as you're present in Missouri at the time of session, I can see you virtually or in-person, regardless of where your home address is listed.
06
What is your appointment availability?
Appointments are scheduled M-Th 10am-5pm. I do not have weekend or evening availability.